The investment ombudsman is an official appointed (determined) by the Government of the Republic of Kazakhstan, who is entrusted with the functions of assisting in the protection of the rights and legitimate interests of investors. In accordance with the Decree of the Government of the Republic of Kazakhstan dated April 20, 2019 No. 216, the Prime Minister of the Republic of Kazakhstan was appointed as the investment ombudsman. The legal status of the Investment Ombudsman is enshrined in Art. 314–317 of the Entrepreneurial Code of the Republic of Kazakhstan, activities are ensured by the authorized investment body. The activities of the Investment Ombudsman are regulated by Decree of the Government of the Republic of Kazakhstan dated December 26, 2015 No. 1069. The main functions of the investment ombudsman: consideration of appeals from investors on issues arising during the implementation of investment activities in the Republic of Kazakhstan, and making recommendations for their resolution, including interaction with government agencies; providing assistance to investors in resolving emerging issues out of court and pre-trial; development and submission to the Government of the Republic of Kazakhstan of recommendations on improving the legislation of the Republic of Kazakhstan on investment activities.

The Commissioner for the Protection of the Rights of Entrepreneurs of Kazakhstan (Business Ombudsman) is appointed to the position by order of the President of the Republic of Kazakhstan for a period of four years and is accountable only to the President. February 24, 2020 By order of the Head of State, Rustam Manarbekovich Zhursunov was appointed Commissioner for the Protection of the Rights of Entrepreneurs of Kazakhstan. The legal status of the Commissioner for the Protection of the Rights of Entrepreneurs of Kazakhstan is determined by articles 307-313 of the Entrepreneurial Code of the Republic of Kazakhstan. The main functions of the Business Ombudsman include representing, ensuring, protecting the rights and legitimate interests of entrepreneurs, considering their appeals, making recommendations to government bodies on the suspension of subordinate regulatory legal acts, sending petitions to the prosecutor's office in case of disagreement with the opinion of government bodies for the purpose of further restoration violated rights of entrepreneurs, filing a claim (application) in court in the manner established by the legislation of the Republic of Kazakhstan, etc. Also, if violations of the rights of entrepreneurs are systemic in nature and the problems cannot be solved at the level of state bodies, the Commissioner for the Protection of the Rights of Entrepreneurs has the right to submit appeals to the President of the Republic of Kazakhstan for consideration. The activities of the Commissioner for the Protection of the Rights of Entrepreneurs of Kazakhstan are carried out by the National Chamber of Entrepreneurs of the Republic of Kazakhstan “Atameken”.